The best form to let grow a business:

18 February 2009 - 15:18

The best way to let grow a business is improving the service or attention to the client.

It is the most effective form, since she is the one that better results offers; and most efficient, since it does not require of majors costs, only of creativity and dedication.

Through a good service or attention to the client, we will obtain the satisfaction, confidence and preference of our clients and, therefore, we will manage “fidelizar them”, that is to say, to turn them into our frequent clients.

But also, we will manage to catch new clients, since the clients who or are taken care of, will speak or of us and they will recommend to us.

What it is translated in majors sales and, therefore, major growth of our business.

To give a good service to the client implies to offer an amiable treatment, to fulfill the treatments and promises, to grant a fast service, to offer a customized treatment, etc.

So that the good service to the client is effective, this one to be present in all the aspects of the business where there is interaction with the client, and must be practiced by all the workers.

Labels: Management of businesses, Marketing, Service to the client

Published in Management of businesses, Marketing, Service to the client | No commentary”

Small businesses that take to great businesses

17 February 2009 - 16:38

Many people hope to someday find their great opportunity of businesses, others you look for ideas to initiate great businesses, others hope to join a good capital just to be able to initiate their business.

The common thing in these people is that probably never they get to create his own business or company.

To hope to find the great opportunity, to look for ideas for great businesses, or to hope to accumulate a good sum of money to begin a company, they seem to be only excuses not to be decided in one go to undertake a business.

If something we must learn of the great businesses or companies, are that they began being small businesses.

Those are the small businesses that will take to us to have a great company.

Perhaps at the beginning we do not have very in clear as we will obtain it, but what we must be safe it is to which to initiate our small business, we will become more capable to detect opportunities, will meet who can give tracks us of businesses, and we will become more enabled to manage businesses.

Labels: Creation of businesses, Management of businesses

Published in Creation of businesses, Management of businesses | 1 Commentario”

To adapt to the changes of the market

13 February 2009 - 15:27

It is spoken much on the importance of knowing how to adapt to the changes of the market or the surroundings, but what really means to adapt to the change?

To adapt to the change, in terms of businesses, means to make decisions that direct our business or company to take the opportunities, or to do against the threats that are occurring like product of the changes, or movements of the market.

In order to obtain it, an industralist not only must be kind to everything what the market or surroundings can happen in, but also, must try to anticipate these changes.

For it, an industralist must be permanently becoming qualified, attending courses or seminaries, reading publications, inquiring on the new advances, the new technologies, investigating on the new tendencies, the new fashions, observing the new customs or habits of the consumers, investigating on his new preferences or tastes, etc.

And, once detected the changes, he must sufficiently be flexible as to guide his business or company of such form that can take the opportunities or do against the threats that imply these changes.

Labels: Concepts, Management of businesses

Published in Management of businesses | No commentary”

Definition of business and company

30 January 2009 - 18:10

The company and business concepts are somewhat subjective, each industralist has their own concept than it can mean a business and a company, for example, for some is different concepts, whereas for others, simply they mean the same.

We see next which is in our opinion the definition of a business and a company, and then, which we think that it is the difference between both.

Business

A business consists of an activity, system, method or forms to obtain money, in exchange for offering some form of benefit to other people.

An example would be the creation of a page Web where we free offer consultant's office on businesses, and we make money by the publicity that we place in her. Another example could be to solicit a financing, to travel to a foreign country, to buy a lot of used cars, and soon to sell them in the one country.

But also, a business consists of an organization created or constituted in order to obtain money in exchange for realizing activities of production (for example, a furniture factory), commercialization (for example, a store of spare parts of cars or a distributer) or benefit of services (for example, a restaurant or a factory of mechanics), that they benefit other people.

Labels: Concepts, Management of businesses

Published in Management of businesses | 5 Commentaries”

Glossary of terms used in production

25 December 2008 - 16:50

Next we see the concept of some of the used terms more in which to the production area or operations of a company one talks about:

Area of production

The production area, also call area or department of operations, manufactures or of engineering, it is the area or department of a business that has like main function the transformation of consumptions or resources (energy, raw material, manpower, capital, information) in end items (goods or services).

Capacity of production (installed Capacity)

Capacity of theoretical production, shows the maximum production rate that can be obtained from a process, is moderate in units of exit by time unit, for example:

• an electrical article plant can produce a number of computers per year.
• a company of credit cards can process an amount of invoices per hour.
• a surgical center I could take care of a determined number of interventions per year.
• a bakery can produce an amount of breads per day.

Idle capacity

Capacity of production that is not being used, for example, a company can have a capacity to produce 1 000 000 computers to the year (production capacity), but only produces 900 000 (used capacity), then its idle capacity will be of 100 000 computers.

Labels: Glossaries, Production

Published in Management of businesses | 2 Commentaries”

Control and analysis of the production

25 December 2008 - 15:40

The control and analysis of the production consist of the measurement of the performance of the management of the productive processes, with the purpose of to know if this one is the adapted one and to know what so close we are of the proposed objectives, so that, in case of having deviation, power to take the corrective measures.

In order to measure the management of the production, they are made use of indicators, of which most important they are:

• Capacity available.
• Efficiency.
• Defective product or defective Percentage.
• Global efficiency of equipment.

We see next the concept of each of them and some of examples of how to apply them:

Labels: Management of businesses, Production

Published in Management of businesses | 6 Commentaries”

Control and measurement of the productivity

24 December 2008 - 17:17

The productivity consists of the resulting quotient to divide to the production (obtained results) between the resources or used consumptions. While greater it is the production and smaller the resources used in her, greater it will be the productivity.

All company or productive process, must look for the greater possible productivity, that is to say, must obtain the greater possible production, with the smaller amount of used resources.

In order to improve the productivity we can, for example, to reduce costs, to diminish the defective product, to diminish the waste, to optimize the use of manpower, etc. and for it we must take good decisions with respect to machinery, equipment, capacity of plant, materials and products, processes or methods of work, and manpower.

How to find the productivity

In order to find the productivity of a certain aspect, use is made of the following formula:

Labels: Management of businesses, Production

Published in Management of businesses | 2 Commentaries”

The program of purchases

24 December 2008 - 16:20

The program or policy of purchases of a company makes reference to the programming of the purchases that we are going to him to do to our suppliers, for a period of determined time, of the consumptions or products that we are going to need for the production or commercialization our products (goods or services).

The program of purchases must take into account, besides the amount of products that we are going to produce or to commercialize, our financial standing, administrative, logistic, and of disposition or physical conditioning of the warehouses.

In order to determine the program of purchases, we can make use of the following methods:

Economic lot

The purchases in agreement with this policy are based on establishing a lot of order that diminishes the cost of administration of the inventories.

In order to find the economic lot we used the following formula:

Where:

Labels: Management of businesses, Production

Published in Management of businesses | 2 Commentaries”